The Complicated Consumer: Positive Ads Aren’t Always The Most Effective
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Ads that feature positive emotions, like happiness, are not always the best way to reach consumers, according to a new study in the Journal of Consumer Research. Authors Loraine Lau-Gesk (University of California, Irvine) and Joan Meyers-Levy (University of Minnesota, Minneapolis) investigated consumer attitudes toward emotional ads. They discovered that people’s responses are affected by factors such as the amount of mental energy or attention they are able to devote to the ads as well as the physical layout of the advertising. When consumers are interested in an ad, they are better able to devote mental resources to thinking about it, the authors explain. Any medical information published on this website is not intended as a substitute for informed medical advice and you should not take any action before consulting with a health care professional. For any corrections of factual information, or to contact the editors please use our feedback form .
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